Advice for ticket bookers

We are keeping a very close eye on the developing Coronavirus outbreak in the UK. The government response to the outbreak does not currently require event organisers to cancel events or public gatherings. Therefore all shows and events on sale via Arctix and through our partners London Theatre Direct are scheduled to go-ahead as planned. Patrons should attend events as normal, unless you have been advised to self-isolate. The government’s advice can be found here.

This is a rapidly changing situation and should the government response change, we will update this website and our social media channels to provide up to date advice. 

London and West End Bookings

If you have booked West End tickets and have concerns in regards to your booking, please contact London Theatre Direct here.

The lovely customer service team are experiencing a very high number of queries. They are doing their very best to reply to all messages as soon as possible.

Your patience is appreciated!  

The Lion King

Celebrating 20 years in the West End

Tickets from £39

Dear Evan Hansen

The smash-hit broadway show is poised for a London transfer.

Tickets from £30


These Queens are Divorced, Beheaded… Live! 

Tickets from £22


The greatest love story of all time is getting remixed!

Tickets from £25

Prince of Egypt

An epic animated classic is brought to life on stage.

Brand new musical

★ New 

The ultimate way to see London. 

Access 80+ attractions and experiences, with huge savings over the gate price.  

from £75  

The Original London Bus Tour

Experience the best of London aboard The Original Tour’s famous red open-top buses, with expert guides and great views of the capital’s sights. 


from £34

London Dungeon

Delve into London’s murky history as live actors and amazing special effects make for a few hair-raising surprises! 


from £24

York City Pass

Explore the Shambles, walk the city walls, discover it all with York’s Official Sightseeing card.


from £45

London Theatre

Enjoy 2 months free.

2 for 1 meals and 50% off food at your favourite restaurants.

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