Advice for ticket bookers
We are keeping a very close eye on the developing Coronavirus outbreak in the UK. The government response to the outbreak does not currently require event organisers to cancel events or public gatherings. Therefore all shows and events on sale via Arctix and through our partners London Theatre Direct are scheduled to go-ahead as planned. Patrons should attend events as normal, unless you have been advised to self-isolate. The government’s advice can be found here.
This is a rapidly changing situation and should the government response change, we will update this website and our social media channels to provide up to date advice.
London and West End Bookings
If you have booked West End tickets and have concerns in regards to your booking, please contact London Theatre Direct here.
The lovely customer service team are experiencing a very high number of queries. They are doing their very best to reply to all messages as soon as possible.
Your patience is appreciated!
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